1. Introduction
- This section introduces Shree Shyam Enterprises (https://shyameco.com) and states that by using the website or purchasing products, customers agree to abide by these terms.
- It also informs users that if they do not accept the terms, they should discontinue using the services.
2. Products and Services
- This section specifies that Shree Shyam Enterprises specializes in selling disposable Boxes, Trays, Bags, Containers, Tableware, Jars, Bottles Supplies, Hampers, Decoration products and many more through its website.
- It clarifies that product availability, descriptions, and prices may change without prior notice.
- It also states that the company strives to provide accurate product descriptions but does not guarantee that all details will be error-free.
3. Order and Payment
- Customers can place orders through the company’s website, and all orders are subject to acceptance and availability.
- Pricing is mentioned in the applicable currency and may include taxes and shipping fees.
- Payments must be made through approved payment methods listed on the website.
- The company reserves the right to cancel or refuse any order if necessary (e.g., suspected fraud, pricing errors, or inventory issues).
4. Shipping and Delivery
- This section explains that Shree Shyam Enterprises will strive to deliver products on time, but unforeseen delays may occur.
- Shipping charges and estimated delivery times will be displayed at checkout.
- The risk of loss for products transfers to the customer once the order is delivered.
- If a package is lost or delayed, customers should contact customer support for assistance.
5. Returns and Refunds
- Customers may return products within a specified period if they are unused and in their original condition.
- Refunds or exchanges are subject to approval and may exclude shipping costs.
- The process for requesting a return/refund is detailed, including any conditions or exceptions (e.g., no returns for customized products).
6. Intellectual Property
- All website content, including text, images, logos, and designs, belongs to Shree Shyam Enterprises.
- Users are prohibited from copying, distributing, or using the content without written permission.
- Any unauthorized use of intellectual property may result in legal action.
7. Limitation of Liability
- Shree Shyam Enterprises is not responsible for any indirect, incidental, or consequential damages arising from using its products or services.
- This includes, but is not limited to, issues like delayed deliveries, product defects, or incorrect use of products.
- The company’s maximum liability is limited to the amount paid by the customer for the product.
8. Governing Law
- These terms are governed by the laws of Uttar Pradesh, India.
- Any legal disputes must be settled in the courts of Uttar Pradesh.
9. Changes to Terms
- Shree Shyam Enterprises reserves the right to modify or update these Terms and Conditions at any time.
- Customers will be notified of significant changes, and continued use of the website implies acceptance of the updated terms.
10. Contact Information
Company Address: E 30, near Noida Authority, E Block, Sector 6, Noida, Uttar Pradesh 201301
Email Support: contact@shyameco.com