Customer Support & Assistance
Find answers to common product and service questions.
Common Inquiries & Support
General Questions
ShyamEco is a trusted manufacturer, wholesaler, and trader of high-quality food packaging products, bakery packaging, and gift packaging. We offer a wide range of premium plastic containers, hinged box plastic containers, cake boxes, cake bases, crystal bakery packaging, chocolate boxes, PET containers, glasses, tea cups, pouches, jars, and gift boxes.
We are based in Noida, Uttar Pradesh, and serve customers across Delhi NCR and Pan India.
Yes, we offer special discounts on bulk and wholesale orders. Contact us at +91 7827877404 or visit www.ShyamEco.com for inquiries.
We operate online and through direct wholesale supply. Customers can place orders through our website or by contacting us. Delhi NCR customers can also visit our store, Shree Shyam Enterprises, located in Noida Sector 6, Uttar Pradesh.
You can reach us through:
📞 Call/WhatsApp: +91 87077 57718 / +91 7827877404
📩 Email: contact@shyameco.com
🌍 Website: www.ShyamEco.com
Yes! We offer custom printing and branding options for businesses. Contact us for more details.
Yes, many of our packaging solutions are biodegradable and eco-friendly, designed for sustainable use.
Yes, we offer samples for select products. Contact us for more details.
Yes, we provide packaging solutions for restaurants, food businesses, retailers, and corporate clients.
We offer seasonal discounts and bulk purchase deals. Stay updated by visiting www.ShyamEco.com or following us on social media.
Product Information & Usage
Product & Usage
Yes, we offer eco-friendly, biodegradable, and compostable packaging under the ShyamEco brand.
Our products are made from plastic, paper, biodegradable materials, aluminum, or glass, depending on the type.
Yes, our containers are ideal for hot and cold food storage, ensuring freshness.
Our gift boxes are crafted from high-quality materials for durability and elegance.
Yes, we provide custom sizes for bulk orders. Contact us for details.
Yes! Many of our packaging solutions are reusable, recyclable, and environmentally friendly.
Common purchase queries answered
Orders and Shipping
You can order through ShyamEco.com or contact us at +91 87077 57718 for wholesale inquiries.
We accept UPI, bank transfers, debit/credit cards, and online payments.
No, we do not offer COD. All payments must be made before dispatch.
Orders are usually processed within 24-48 hours after payment confirmation.
📍 Delhi NCR & Nearby Areas: 2-4 business days
📍 Rest of India: 5-7 business days
Yes! We offer express delivery for urgent orders at an additional cost.
Yes! Once your order is shipped, you’ll receive a tracking link via email or WhatsApp.
Currently, we only ship within India.
If you receive a damaged product, please contact us immediately with photos, and we’ll arrange a replacement or refund.
You can modify or cancel your order before it is shipped. Contact us as soon as possible.
If you need to swap an item
Returns and Exchanges
Yes, we accept returns for damaged, defective, or incorrect items within 7 days of delivery.
To be eligible for a return, the product must be unused, in its original packaging, and with proof of purchase.
Contact us via WhatsApp or email with your order details, and we will guide you through the return process.
Yes, if you receive a damaged or incorrect item, we offer exchanges for the same product.
Shipping costs are non-refundable unless the return is due to our error.
Refunds are processed within 5-7 business days after the returned item is received.
If any item is missing, contact us immediately, and we will resolve the issue.
No, customized or personalized items cannot be returned or exchanged.
Contact us with your order details, and we will arrange a replacement.
Return pickups are available in selected locations; otherwise, customers may need to ship the item back to us.